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Squishmallows is only shipping to the US at this time. To see where you can purchase Squishmallows globally click here. We apologize for any inconvenience. Please allow 4-10 business days for your order to arrive.

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Read our Return / Refund Policy

At Kellytoy your satisfaction and enjoyment with our products is very important to us. If you are dissatisfied with an item, we want to quickly address the concern.

You may return new, unopened items within 10 days of delivery for a refund or replacement/exchange.

For returns/exchanges on items that are new, undamaged, and unopened, you will be responsible for the return shipping cost. Upon authorizing a return request, Kellytoy will wait until the item(s) have been received before a refund will be issued. If the return/exchange item(s) appear damaged (intentional tampering), or are received in a condition that is different from the condition in which it was sent, Kellytoy reserves the right to issue a partial refund. For returns/exchanges on items that were shipped to you and were received with a damage or defect, Kellytoy will be responsible for the return shipping cost and a shipping label will be issued to you.