Frequently Asked Questions
Have a question about Squishmallows? Hoot’s here to help!
Here are the questions that we have gotten so far.
What is the best way to wash my Squishmallow?
Where can I find Squishmallows?
When will many members of the Original Squad be back in stock?
As you may have noticed, some of our most popular Squishmallows have been sold out in the 16” and 13″ size. Not to worry! We should have some more in August and will let you know as soon as they become available again. In the meantime, feel free to check Amazon for some of your favorite characters!
Where can I get a keychain/clip on Squishmallow?
When will Squishmallows be able to ship products outside of the USA?
What is your refund/return policy?
When will I receive my Squishmallow?
If I use #squishmallows, will my photo be shared or repurposed?
First of all, we’d like to give a big thank you to those of you who have been sharing your Squishmallows with us through social media! We love seeing all your photos and videos and we’re so glad you love the Squishmallows Squad!
If you use #squishmallows, #squishmallowsquad or #sharemysquad, or if you tag @squishmallows in your post, your picture may be repurposed by our team. To read more about this, click here.